Terms of Service
Please read these terms carefully. By accepting these terms and using our services, you agree to be legally bound by these terms and all terms incorporated by reference. If you do not agree to these terms or any of their terms, you should immediately stop using our services.
1. General Provisions
1.1. These terms govern the relationship with the use of the website: CCE Cash (hereinafter referred to as the "Site").
1.2. The following terms apply to these Terms:
"User", "you" and "your" refer to you, the natural person (individual) who accesses this website, uses our services through this website, and accepts these Terms.
"CCE Cash", "Services", "ourself", "us" and "us" refer to FM Group Limited duly organized under the laws of Seychelles.
"Party" means you or us. For the avoidance of any doubt, the parties under these terms are you and CCE Cash.
"Swap" means the exchange of one cryptoasset for another or the same cryptoasset and vice versa.
"Classic Exchange Rate" means a classic exchange rate cryptocurrency exchange performed at the most profitable exchange rate currently on the market, which is not guaranteed by the Service.
A "fixed exchange rate exchange" means an exchange at the same exchange rate, shown to the customer at the start of the exchange, regardless of subsequent exchange rate fluctuations.
1.3. These Terms are public and public documents.
1.4. In these Terms, unless otherwise stated, words in the singular include the plural and vice versa and words in gender include all genders.
1.5. The user accepts that CCE Cash may update the terms of use at any time. If the user has not read and accepted the terms of service, the user should not use or continue to use the service.
2. Use of the Services
2.1. By using this website, you accept these terms and agree that you are responsible for compliance with all applicable laws and regulations.
2.2. If you have selected the Classic Exchange Rate Option (also known as the "Classic Exchange Rate Rate") by accepting the Terms, you acknowledge and agree that the exchange rate information regarding the Classic Exchange Rate Option is indicative and may differ slightly from the actual exchange rate.
If the market changes significantly during the exchange, we may provide:
exchange at the current market exchange rate;
Provide a refund of the asset to the original address or the refund address, less all applicable fees.
2.3. By using the "Fixed Exchange Rate", you acknowledge and agree that the Fixed Exchange Rate may differ from the conventional exchange rate.
CCE Cash will complete the redemption if the following requirements are met:
We received the assets shortly after the user created the exchange. It is important to note that a payment transmitted to the blockchain network does not imply that the payment is accepted by CCE Cash. The number of payment confirmations is determined by us according to the blockchain.
Users send assets to a specially generated address on the exchange page. The addresses for each exchange are one-time use and cannot be used again.
The user sends the exact amount shown on the website, taking into account all associated withdrawal fees and network fees.
If the situation allows the exchange, the transaction will proceed at the rate that the user confirms at the start of the exchange.
If market conditions render the transaction no longer possible, the asset will be refunded, where possible, after deducting all applicable fees.
2.4. When you exchange assets, you acknowledge and agree that we cooperate with third-party liquidity providers and we can use their services to complete the exchange.
2.5. For exchanges through our Services, our system automatically generates a one-time address.
2.6. This website provides a non-custodial service, which means that we do not store your digital assets in deposits and balances.
2.7. By accepting these terms and using this website, you represent and warrant that:
you are at least 18 years old and fully competent to enter into contracts under applicable law;
is not in, not under its control, nor its national or resident in a Prohibited Jurisdiction (Section 10 below);
You only use legally obtained funds that belong to you to trade on the website;
your use of this website and our services has not been previously suspended or removed;
you will not facilitate, perform, engage in, participate in, assist or abet any illegal activity through your relationship with us or through your use of the Site and our Services;
you comply with and comply with these Terms and all applicable laws;
You may only use the Site and our Services for your personal, non-commercial use, and you do not represent any third party;
You understand that participation in changes may be risky;
You acknowledge and agree that CCE Cash does not act as your broker, intermediary, agent or advisor or in any fiduciary capacity and that no communication or information provided by CCE Cash to you should be deemed or construed as advice;
You must not mislead other users and third parties in the use of this website;
You will not take any action designed solely to cause damage to CCE Cash or other third parties;
You may not reverse engineer, decompile or otherwise disassemble the Website or any CCE Cash software;
Recognizing the international nature of the Internet, you assume all responsibility for compliance with all local laws and regulations relating to your conduct on the Internet;
You agree and agree to receive electronically all communications, agreements, documents, receipts, notices and disclosures from CCE Cash in connection with your use of the Site and our Services;
You understand and acknowledge that any delay in service is possible;
You may not use proxies and VPNs or other software to hide your IP address.
2.8. The website is accessible 24 hours a day, 7 days a week. However, CCE Cash reserves the right to suspend this website or access this website without notice or compensation for work including but not limited to: updating, maintenance operations and server modification.
2.9. In order to protect the integrity of the website, CCE Cash reserves the right to block users who violate these terms at any time in its sole discretion.
3. AML/KYC procedures
3.1. Users do not need to create an account: You do not need to register or log in to use this website. However, CCE Cash uses an automatic risk management system to check all transactions made by users.
3.2. By accepting these terms, you agree to go through the AML/KYC procedure, which may apply to you or which may be required by CCE Cash at any time.
3.3. During the AML/KYC procedure, CCE Cash reserves the right to request additional information and documents, including but not limited to scans of your valid ID in your country and other information on the source of funds.
3.4. In limited circumstances (such as verifying your identity to pass AML/KYC procedures), we reserve the right to freeze your exchange transactions for any period of time necessary to complete the survey and AML/KYC procedures.
CCE Cash reserves the right to transfer frozen funds to cold storage while the investigation is ongoing. This is done to ensure their safety.
3.5. CCE Cash reserves the right to refuse to execute your transactions (current and future) if you refuse to go through AML/KYC procedures or fail to provide CCE Cash with the required documents and information.
3.6. By accepting these terms, you agree and warrant that you provide true, accurate, current and complete information about yourself and accept full responsibility for its accuracy, completeness and authenticity.
3.7. For more information, please read the official CCE Cash Anti-Money Laundering and Combating the Financing of Terrorism Compliance Control Rules here.
3.8. From June 2021, CCE Cash cooperates with a KYC provider named SumSub.
3.8.1. If the user's transaction has been stopped for KYC checks due to an alert issued by CCE Cash's risk management system, CCE Cash will provide the user with a link where the user can pass the verification procedure in a safe and secure manner.
3.8.2. The verification time window is 3 days and the user can refuse to pass the procedure; in this case, the user will be offered a refund.
In limited circumstances (if the transaction is suspected to be related to illegal activity), we reserve the right to freeze your exchange transaction for any period of time necessary to complete the investigation and AML/KYC procedures.
4. Personal Data
4.1. By accepting these terms, you expressly allow CCE Cash to process your personal data and export your personal data outside the jurisdiction in which you reside or are located.
4.2. We reserve the right to transfer certain user data (including IP addresses) to our business partners or government agencies at their request to facilitate the prevention and disclosure of prohibited or illegal conduct. By accepting these terms, you acknowledge and agree that your personal data may be transferred in this way.
4.3. For more information, please read the official privacy policy of CCE Cash here.
5. Prices, exchange rates and confirmation
5.1. Digital assets are highly experimental and risky.
5.2. CCE Cash's conversion service attempts to provide accurate price and exchange rate information, but such information is highly volatile and can change rapidly without the user not necessarily being aware of these changes.
5.3. For regular orders, the exchange rate you receive is calculated when your payment is accepted. Due to differences in security between blockchains, your payment is usually considered "accepted" when it is confirmed six blocks. It is important to note that a payment broadcast to the blockchain network does not constitute acceptance of the payment by CCE Cash.
5.4. CCE Cash's interest (CCE Cash's remuneration for using its services and website) is included in the final rate for the user to change transactions. Unless otherwise stated in these terms, you are not required to pay additional fees directly to CCE Cash.
5.5. Please contact customer support ( for more information on exchange rates and prices.
5.6. Taxation. It is your responsibility to determine which taxes, if any, apply to changes you make through the Site and our Services, and it is your responsibility to report and remit the correct taxes to the appropriate tax authorities. You agree that MCCE Cash is not responsible for determining whether taxes apply to your exchange or for collecting, reporting, withholding or paying any taxes arising from any transaction.
6. Return and Refund Policy
6.1. They are generally irreversible by their nature, and their exchange rates are highly volatile and transitory. We are not responsible for any risks associated with the use of this website, including but not limited to exchange rate risk and market risk. All sales and transactions after the CCE Cash exchange are final and the amount is non-refundable.
6.2. If there is an error in the user's transaction or the interface on the user side of the transaction, the "Order Status" page on the website will display whether the failed transaction will result in a refund of the user's deposited digital assets or outgoing digital user-exchanged assets.
6.3. The digital assets deposited by the user will be returned to the user if the following conditions occur on the "Order Status" page:
Indicates that the exchange failed by displaying a "Failed" message; or,
Indicates that the exchange is stuck in the "waiting for exchange", "pending confirmation" or "waiting for deposit" stage.
6.4. If the "Order Status" page displays "Completed" or "Completed" indicating that the exchange is successful, the exchanged digital assets will be sent to the user.
6.5. Any decision by CCE Cash regarding refunds or exchanges is final.
6.6. Please note:
All transactions from CCE Cash to users' outgoing digital asset wallets are subject to payment of all published fees, including but not limited to miner fees.
The digital asset withdrawal process may take up to twenty (20) business days. Additional charges may apply if the user wishes to expedite the process.
Unsupported digital assets deposited into unrelated wallets in our system cannot be withdrawn or returned. CCE Cash reserves the right to deal with this issue on a case-by-case basis. Any decision by CCE Cash regarding deposits of such digital assets when they are no longer supported is final.
Transactions below the threshold established by the site cannot be completed.
When a user provides a destination address, this is the only address to which outgoing funds can be sent. Any decision by CCE Cash regarding refunds under these circumstances is final.
When a user requests a refund, it can be issued to the original address or just the refund address specified when the exchange was created. Refunds cannot be sent to the new address. To request a refund, users should contact CCE Cash's support team:https://t.me/usdtccecash. Any decision by CCE Cash regarding refunds is final.
CCE Cash only accepts one (1) deposit per transaction ID (TXID). If your funds are deposited in more than one (1) deposited TXID, you will need to contact support for a refund. The exchange rate will not be honored and your exchange cannot be completed.
WARNING: There are fake websites (aka "phishing scams") masquerading as the CCE Cash website. They use what looks like a misspelled URL to trick users into sending them money. Don't use any service that's not exactly in the domain: "CCE.Cash".
CCE Cash is not responsible for funds sent to these fake phishing sites. It is important that all users verify themselves that they are accessing the correct URL (CCE Cash) and search for the security certificate in their browser's URL bar.
Also, never trust a private message, solicitation, or request for funds from someone claiming to be a CCE Cash unless you have verified that it is an official request from a CCE Cash employee.
If in doubt, please contact us directly to verify any message. Stay diligent - please report any phishing scams to our team.
6.7. In the event of drastic changes in the cryptocurrency market, CCE Cash cannot exchange cryptocurrencies at fixed exchange rates. In this case, CCE Cash will carry out the exchange transaction according to the market price, or refund the cryptocurrency to the user according to the user's choice. The parties agreed that they understood a 3 percent change in cryptocurrency interest rates in any direction or higher under “dramatic changes in the cryptocurrency market.”
6.8. If there is any change in the cryptocurrency market and the user decides to exploit any vulnerability of the website